Account and organizationBilling and invoices

Billing and invoices

Manage a subscription, review scheduled changes, and download invoices.

The organization billing owner manages the subscription from Settings → Billing & plan.

Subscribe or change plan

  1. Open Plan & usage.
  2. Review the current plan and choose monthly or yearly billing.
  3. Select the desired plan.
  4. Review the amount and timing shown before completing the change or checkout.
  5. Return to Billing and confirm the new or scheduled subscription state.

An existing paid subscription can be updated in place. Some changes take effect immediately and others at renewal; use the effective date and charge information displayed for your change.

Cancel a subscription

Select Cancel subscription and complete the confirmation. The billing screen shows the scheduled end date. Cancellation is scheduled for the end of the current period, after which the account moves to Free.

If a plan change is scheduled, use the available Undo action to remove that scheduled change.

View invoices

Open Invoices and use the invoice action to open an available invoice. A new payment may take time to appear after checkout completes.

Resolve a billing mismatch

Refresh Billing after checkout. If the plan or invoice still looks wrong, contact support with the account email, approximate payment time, and transaction or invoice reference. Do not include payment card details or account passwords.